Samsungparts.eu article warranty period

The following warranty terms apply to all customers of Samsungparts.eu per topic:

Incorrect delivery	Report: within seven days of receipt Return period: within seven days of reporting Refund period: within five business days
Technical defects & manufacturing defects	Report: as soon as possible (30-day warranty) Return period: within seven days of reporting Refund period: within 10 business days
Transport damage	Report: within 24 hours of receipt, incl. photo Return period: within seven days of reporting Refund period: within five business days
Dead on arrival	Report: within seven days of receipt Return period: within seven days of reporting Refund period: within 10 business days

Reason for returning product	Customer’s action	term for returning product by consumer and dealer
Wrong products ordered	Parts to be returned always	14 days (only consumer)
Part no longer required	Parts to be returned always	14 days (only consumer)
Incorrect part supplied (fault of  supplier)	Parts to be returned always	14 days
Damage caused to products in transit, products clearly damaged	Picture of box and parts	7 days
Mechanical defect	Parts to be returned sometimes	60 days
Electronic defect	Parts to be returned sometimes	60 days
Colour of part is wrong	Parts to be returned always	14 days

If you wish to return parts, please fill in the contact form on the SupportDesk page as completely as possible. After receipt we will inform you about the return procedure as soon as possible.