All orders are forwarded through PostNL. Delivery takes two to three working days on average within the Europe. The exact time when PostNL delivers your order cannot be determined. Generally, parcels may be delivered at your address between 8.00 and 17.30 hrs by the postman or a special parcel delivery service of PostNL. PostNL tries to deliver parcels on two consecutive working days. After the second attempt the parcel may be collected from the post office specified from the next working day.