Submitting complaints

It is of course regrettable if you have a complaint about our service as experienced by you. Still, we kindly request you to submit your complaint to the SupportDesk by e-mail or post. Our employees of the SupportDesk will deal with the complaint and try to solve it to everyone’s satisfaction. 

Through website/e-mail:
If you are a consumer, please mail your complaint to: [e-mail].
If you are a dealer, please mail your complaint to: [e-mail].

You may also complete the contact form under the heading 'SupportDesk', telling us that you have a complaint.

By post:
2Service B.V., stating ‘complaint’, Santkamp 5, 6836 BE, Arnhem, The Netherlands

After receipt of your complaint we will send you an acknowledgement. We will respond to your complaint within three days from receipt. If we need more time, we will notify you thereof.